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CBT News – February 22, 2016

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CBT News - February 22, 2016 On today's show: What bar have you set for sales? We’ll tell you if it’s too high or too...

Have you taken a recent look at customer satisfaction scores? We’ll...

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How are your satisfaction scores at your service department? Do you have a culture that simply tries to upsell the customer for the next...

Is having a dealer blog worth your time? Hear from...

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Two weeks ago, we heard from AutoNation’s CEO, Mike Jackson regarding this year compared to the history-making-year of 2015. He said, “the challenge...
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CBT News – Febuary 05, 2016

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This week's top stories: Cody Tomczyk tells you how to dominate your market using your own data. Best tips for how to move your...
Brad Kruse

CBT News – Febuary 1, 2016

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On today's show: Brad Kruse weighs in on the two things you can’t separate from potential car buyers. Results of a new survey that...
sunrise toyota

Service Figured Prominently In The Sunrise Toyota Recreation

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Jimmy Berg’s Long Island store overhaul addressed big needs in the store he bought several years ago By Jon McKenna That vehicle service generates the lion’s share...
automotive marketing fundamentals

One Skill Dealership GMs Need Today

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Intimacy With Automotive Marketing Fundamentals By Glenn Pasch Recently, I was asked what skills does a dealership general manager need to succeed today that weren’t as...
talking the talk

Joe Verde on talking the talk

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Talking the talk or are you actually walking the walk? Joe Verde tells you how to make customers for life. The average dealership has less...
mobility on demand

CBT News – January 25, 2016

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On today's show: Is your dealership accelerating the mobility on demand game plan? We’ll tell you who is. Take a look at an auto...
adding a position

What Position Is Your Dealership Missing? Our Insider Tells You Why...

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That sounds nice right? That’s the goal of course with every move and decision your dealership makes. So, if adding a position to your...