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Jim Roche from X-Time discusses fixed ops with CBT Founder Jim Fitzpatrick Jim Roche of X-Time sat down with Jim Fitzpatrick of CBT to discuss...

Steps to Delivery on Your Marketing By Glenn Pasch Every month dealers spend anywhere from $10K to over $100K a month on automotive marketing. From traditional ads...

A Service-First Philosophy Keeps Honda Dealership Growing By Mary Welch Vic Scholfield was a visionary when it came to customer service. Scholfield, and his brother Dick, opened...

How to make the "Hard Talk", easy By Chuck Sujansky You know that sinking feeling! Your boss casually mentions that “it’s time for your annual performance review”...

Perfect start to a happy dealership relationship By Rian Locadia That new car smell, the new features, showing off to your friends and coworkers. These are all...

This week's most impactful OEM headlines, including: Fiat Chrysler creates 1,000 new jobs with $1B plant plan Fiat Chrysler Automobiles plans to spend $1 billion...

https://www.cbtnews.com/look-weeks-top-oem-headlines-25/

Dealership Defensive Game Plan Make compliance your friend By: Jim Radgona In many dealerships, the thought of putting together a compliance program is similar to contemplating a...

Don't skip this in your Service Drive By John Fairchild When a customer enters the Service Drive, do you smile? Do you make eye contact? Do...