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You are just a crappy boss By Glenn Pasch Funny how I keep reading posts about the problem with the new generation. How they are clueless, nothing...

Change Is Good If You Embrace It By Michia Rorsheen Judging by the growing trend towards online car buying, it may appear dealerships face a shrinking role...

Seizing More Service Department Business & Opportunity! By Michael Roppo Many Dealers, leaders and managers tend not to discover the opportunities to do more business that sometimes...

Building Loyalty Among Customers Most Porsche owners baby their cars. Dealer Ray Ciccolo decided to appeal to that protective instinct. Service customers at Ciccolo’s Porsche Norwell...

This Weeks OEM Headlines Hyundai is bringing Apple CarPlay and Android Auto to some of its older cars - Hyundai will expand support for Apple CarPlay...

On this week's episode of The Tom Stuker Show Tom Stuker talks about taking your Sales and BDC department to the next level.

Attitude matters in Customer Service I’ve known Dennis Tilko for more than 30 years. In all that time, the only thing that’s changed is his...

Tips on how to build a Strong Dealership Relationship Perfect start to a happy dealership relationship By Rian Locadia That new car smell, the new features, showing off...