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Dispatching of Work
Spring is in the air and this means an increase in customer traffic in your service department. Good news for most, except those struggling...
5 Effective Ways to Inspire Your Team
Have you ever had one of those mornings when you wake up and just wish you could stay in bed all day? Don't be...
Why people Dislike Car Buying, and What to do About it
Consumers hate any form of friction, and the No.1 pain point found in many dealerships is the traditional price-negotiation sales model.
Companies today need to...
Transparent digital retail is a win for dealerships and customers
Consumer apprehension toward car dealerships likely goes way back to the first sale at a dealer. It’s no surprise that people joke that they...
5 Ways To Improve Your Customer Service
The pace of technology is ever-quickening. Feel like your business is struggling to keep up? We do - It’s no secret that the online...
Daily Newscast: Grant Cardone: How to handle a bully negotiator |...
On Today's Newscast for Tuesday April 4, 2017:
Is your dealership connecting with online buyers the right way?
When it comes to figuring out what buyers...
Daily Newscast: Are Tesla owners growing weary? | How to work...
On Today's Newscast for Wednesday March 29, 2017:
Do too many tools & products = lack of human connection with customers?
Having so many tools for...
Jon Acuff Keynote: The 4 things your dealership needs to navigate...
Jon Acuff is the New York Times Bestselling author of five books including his most recent, Do Over. For 18 years he’s helped some...
Best practices for e-commerce car sales
Most dealerships understand that much of the car-buying process takes place online. From comparing different makes and models to researching pricing and trade-in values,...
Does “old school” selling still work? – CBT Interview with Steve...
Steve Stauning, CEO/Founder of stevestauning.com delivers critical sales, leadership, customer service and general management training in bite-sized nuggets designed to help you and your team...