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sales people

#1 thing your sales people are not doing

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  Joe Girard, the greatest salesperson in the history of auto sales sold more than 13,000 vehicles in 15 years. It was without email, texting...
dispatching

Dispatching of Work

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  Spring is in the air and this means an increase in customer traffic in your service department. Good news for most, except those struggling...
managers

5 Things the best managers do and don’t do

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Excellent managers come in all shapes and sizes. They can be loud and quiet, extroverted or introverted, Type A or calm.  Their management style...
newscast

Daily Newscast: The used car onslaught | What is Telematics? |...

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  In today’s CBT Newscast for Thursday April 6, 2017: Are you prepared for the used car onslaught? Over the past several years, as the U.S. economy...
J.D. Power

Delivering Great Content is Key No Matter What Device Consumers Use:...

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On March 29, 2017, J.D. Power released results from their 2017 U.S. Automotive Website Evaluation Study Cross-Device. Their findings ranked Cars.com highest in Overall...
staff

One-Price Dealerships & How to Staff for Success (Part 2 of...

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 On Today’s Auto Marketing Now, Brian continues his discussion with Alan Krutsch, VP sales and Marketing for Ryan Adams Group. Alan talks about a...
online car sales

Best practices for e-commerce car sales

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Most dealerships understand that much of the car-buying process takes place online. From comparing different makes and models to researching pricing and trade-in values,...
newscast

Daily Newscast: Does “old school” selling still work? | Jon Acuff...

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Jon Acuff Keynote: The 4 things your dealership needs to navigate change Jon Acuff is the New York Times Bestselling author of five books including...
disruption

Disruption and how your dealership can survive

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  Today, Cory Mosley sits down with Stephane Ferri, Southeast Divisional VP of Sales at Cox Automotive to discuss disruption in automotive retailing. As our...
Gary Vaynerchuk

Daily Newscast: Gary Vaynerchuk keynote, Are Americans ready for self-driving cars...

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  In today’s CBT Newscast for Friday March 24, 2017: Gary Vaynerchuk, 2017 CBT Conference keynote New York Times bestselling author and social media expert Gary Vaynerchuk...