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#1 thing your sales people are not doing
Joe Girard, the greatest salesperson in the history of auto sales sold more than 13,000 vehicles in 15 years. It was without email, texting...
Dispatching of Work
Spring is in the air and this means an increase in customer traffic in your service department. Good news for most, except those struggling...
5 Things the best managers do and don’t do
Excellent managers come in all shapes and sizes. They can be loud and quiet, extroverted or introverted, Type A or calm. Their management style...
Daily Newscast: The used car onslaught | What is Telematics? |...
In today’s CBT Newscast for Thursday April 6, 2017:
Are you prepared for the used car onslaught?
Over the past several years, as the U.S. economy...
Delivering Great Content is Key No Matter What Device Consumers Use:...
On March 29, 2017, J.D. Power released results from their 2017 U.S. Automotive Website Evaluation Study Cross-Device. Their findings ranked Cars.com highest in Overall...
One-Price Dealerships & How to Staff for Success (Part 2 of...
On Today’s Auto Marketing Now, Brian continues his discussion with Alan Krutsch, VP sales and Marketing for Ryan Adams Group. Alan talks about a...
Best practices for e-commerce car sales
Most dealerships understand that much of the car-buying process takes place online. From comparing different makes and models to researching pricing and trade-in values,...
Daily Newscast: Does “old school” selling still work? | Jon Acuff...
Jon Acuff Keynote: The 4 things your dealership needs to navigate change
Jon Acuff is the New York Times Bestselling author of five books including...
Disruption and how your dealership can survive
Today, Cory Mosley sits down with Stephane Ferri, Southeast Divisional VP of Sales at Cox Automotive to discuss disruption in automotive retailing. As our...
Daily Newscast: Gary Vaynerchuk keynote, Are Americans ready for self-driving cars...
In today’s CBT Newscast for Friday March 24, 2017:
Gary Vaynerchuk, 2017 CBT Conference keynote
New York Times bestselling author and social media expert Gary Vaynerchuk...