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In today’s car-buying climate, the necessity to shift a new car off the lot has never been greater. New sales are now falling below expectations...

Many Are Still Not Sold On The Safety Of Autonomous Vehicles Imagine a morning commute where instead of keeping a close watch on the traffic...

On today's CBT Newscast for Monday, October 9th, 2017: Jessica Caldwell: What to do with 2017 models on your lot There are still plenty of 2017...

CHICAGO -- LotLinx, the industry’s #1 Automotive AI, today announced its expansion to Canada, launching December 1.  LotLinx will offer it’s highly awarded TURN™...

Sometimes, we all need a bit of a pick-me-up. Something to keep us going when the coffee gets cold, work piles up and burnout...

Many problems that dealerships struggle with have already been solved by other types of businesses. Reducing defective products in manufacturing firms (and in service...

On today's CBT Newscast for Wednesday, October 4th, 2017: WardsAuto's Steve Finlay: Customer satisfaction for its own sake misses point When it comes to customer satisfaction...

Managing a service department by looking only at your monthly financial reports can be like driving a car with your eyes closed. You don’t...

Commercial service business can be very lucrative for your dealership. Commercial customers tend to be very loyal. They also require service more frequently and...

Communication is the key to so many facets of life. The timing and energy to properly communicate are especially key to smart business acumen...