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  On today's CBT Newscast for Thursday, May 11, 2017: Transparency: The secret to Dan Cummings Chevrolet's success When it comes to leads, a potential car buyer's...

  On today's CBT Newscast for Tuesday May 9, 2017:  The concerns facing auto dealers in Q2 – Sr. Analyst from Edmunds.com Following the release of the...

  On Today’s episode of The Tom Stuker Show, Tom chats with Joe Webb, Founder DealerKnows about online leads including methods of follow-up, building a...

  Today Becky talks about Express Service as a way to build growth in your service departments numbers and profits.  This is a big need...

Marketing at your dealership shouldn't just be limited to your internet department. There are valuable opportunities for outreach in every department even your service...

  On today's CBT Newscast for Monday May 8, 2017:  One price environment promotes healthy culture at EchoPark – Jeff Dyke Interview On a recent visit to...

During this interview with Brian Finklemeyer, Director of Business Development for vAuto’s Conquest, Jim gets Brian’s take on the current state of the auto...

The J.D. Power 2017 U.S. Customer Service Index study confirms that a chunk of dealership service department customers prefer texting as a channel of...

On today's CBT Newscast for Tuesday May 2, 2017:  Ad expert says you shouldn't spend more than $300 a vehicle In today's industry, marketing involves more...

The quality of your service department will define your success as a dealership. The quality of your technicians will define the success of your...