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Can one big product make car buying seamless? | Ford CFO:...
On today's CBT Newscast for Tuesday, October 31st, 2017:
Can one big product make car buying seamless?
If the goal is to eventually create a seamless...
The Move Toward Digital Transactions: 4 Ways Dealers Can Embrace A...
According to a study by ACI Worldwide, 56 percent of bills were paid online in 2016. Over 50 percent of Millennials, Gen Xers, and...
Increased Transparency in F&I
The F&I department is often one of the most lucrative profit centers in an auto dealership.
This fact is not lost on the increasingly sophisticated...
What to Include in Your Dealership’s E-Newsletter
E-newsletters are simply as they state, electronic newsletters. Charitable organizations, businesses, religious bodies, clubs, and societies have all been known to use e-newsletters frequently....
Dealing with the Unique Qualities of Millennials in the Workplace
Whether you realize it or not, you are probably already dealing with millennials in your workplace. Millennials (also known as Generation Y) are the...
Securing The Sale: Five Ways Dealers Can Keep Customers Coming Back
Understanding Why We Buy
Why do we buy the things we do? How do we decide to purchase items as small as a pen to...
Exclusive Interview with NADA Chairman Mark Scarpelli | Tesla Reaches Deal...
On today's CBT Newscast for Wednesday, October 25th, 2017:
Exclusive Interview with NADA Chairman Mark Scarpelli
CBT's Jim Fitzpatrick invites NADA Chairman Mark Scarpelli to discuss...
Auto Dealers Consider Themselves Digitally Progressive, But Survey Says Adoption Lags
FOOTHILL RANCH, CALIF. - A new auto dealership survey from eLEND Solutions offers a good news/bad news scenario for the future of digital retailing:...
CRM Is About CEM!
Dealerships could easily generate substantial sales and gross increases on an annual basis by improving the customer experience and satisfaction within the dealership. It’s...
Is it Time for Compliance Training — Again?
Over the years, dealers throughout the U.S. have gotten away from aggressive spot decisions and re-contracts. I remember when my boss would say, “If...
