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On today's CBT Newscast for Tuesday, November 21st, 2017: October Buy/Sell Report: Kerrigan Advisors Market Update Developing growth strategies, organizational issues, pricing, and business valuations for...

Every dealership is set up the same way…sales, service, parts, and F&I all operate as their own separate departments. Each has a unique part...

If Facebook were a country, its population of two billion would make it the largest in the world. Similar to Google’s internet domination, when...

With the rise of social media and social stars, it was inevitable that a perfect platform for advertising would be created. The Millennials and...

The retail automotive industry has traditionally relied on the practice of hiring people with previous experience in both the sales and service departments.  Though...

Steve Jobs, CEO, and co-founder of Apple had an interesting philosophy of figuring out what customers wanted. He felt it was Apple’s mission to...

Selling cars is more than just exchanging money for metal. It is understanding people. It is also understanding your own psychology and that of...

Twenty years ago a F&I manager was one of the most respected and sometimes feared person at the dealership. They could make or break...

Spend an hour at a David Lewis training session and you ask the same question as all the other attendees: Where have you been? Yes,...

At conferences, summits, and conventions, speakers and panelists often say certain things to get the attention of those attending. At the Best Training Day...