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A survey conducted by AutoTrader recently has identified that 42 percent of car shoppers use more than one device to research their new vehicle....

Salespeople are known to fear the loss of momentum that will come from taking a break. Frozen pipelines and missed sales targets are the...

Every person that works in a dealership environment has an impact on your sales. Parts counter sales, service department repairs and maintenance, and, of...

Initiative and creativity move the world. They foster the realization of innovative ideas in various industries and contribute to constant development.There is a great...

To have a true customer buying experience, some dealerships believe if everyone was happy during the process, it was a win-win. Other dealerships think...

On today's CBT Newscast for Tuesday, June 27th, 2017: Are customer nights beneficial? To have a true customer buying experience, some dealerships believe if everyone was...

On this week's Progressive Retail, Cory invites F&I University Founder and CEO, Shaka Dyson, to talk about the relationship between the sales desk and...

The automotive marketplace is an ever-changing environment, one that’s heavily affected by a dealership’s surroundings and presence. Formerly, a dealership’s reputation was built mainly...

Vince Sheehy, president and CEO of Sheehy Auto Stores, isn't a big fan of long-term planning. Instead, Sheehy, who oversees 24 stores with annual...

Tire-related protection plans – some of them offered for free – can keep customers coming back to dealerships. “The National Automobile Dealers Assn. shows that...