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newscast

Chuck Bonanno: “Digital presence the only way to attract customers to...

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On today's CBT Newscast for Monday, August 14th, 2017: Chuck Bonanno: “Digital presence the only way to attract customers to lots” Joe talks to Chuck Bonanno,...

J.D. Power Releases Dealer Financing Satisfaction Study

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COSTA MESA, Calif., Aug. 14, 2017 -- Great relationships trump low interest rates and product mix when it comes to automobile dealer satisfaction with lending institutions. According...
newscast

How to solve the service tech shortage | Solving the Transaction...

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On today's CBT Newscast for Wednesday, August 9th, 2017: How to solve the service tech shortage We often hear the phrase, "dealers need to prepare for...
technology

Solving the Transaction Time Challenge with Mobile Devices

Here is an experiment: in your next auto industry conversation, bring up blockchain technology, autonomous vehicles, IoT, connected cars and anything to do with...
IHS Markit

Preferences for autonomy and mobility solutions vary widely by age and...

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New research on consumer preferences for full autonomy in new vehicles finds the technology is not yet popular among a broad audience, according to...
Tesla

Taking a Tip from Tesla – Build Hype and Take Deposits...

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On July 28th, the first 30 customers received delivery of their Tesla Model 3. It’s a model of success for the beleaguered electric car...
fixed-ops

Fixing Fixed Operations: Here’s a Growth Revenue Optimization Plan

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Fixed and Variable operations are located under the same roof! Yet, they are often worlds apart. It is time to bridge those two worlds...
Winston Pittman

A Life and Industry of Opportunities: Winston Pittman Creates an Empire

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When Winston Pittman decided to open a Chrysler dealership in Louisville, KY in 1988, he walked into several stores in the black neighborhood where...
small dealers

Can Small Dealers Offer High-Quality Valet Service Too?

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Franchised or not, customer vehicle pick-up and delivery is a growing service. But can small dealers keep up with large dealer groups in convenience? The...
small dealers

David vs Goliath: How Small Dealers Can Compete with Large Dealer...

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Acquisitions are announced on a frequent basis. In 2016 alone, Penske Automotive Group added 31 stores to their group. Herb Chambers Companies acquired 23...