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The profit you’re missing if you overlook Winter maintenance | Why...
On today's CBT Newscast for Monday, January 29th, 2018:
Becky Nixon: The profit you’re missing if you overlook Winter maintenance
Say the low today in Atlanta...
How to Double Your Facebook Followers This Quarter
As technologies begun to change rapidly in the 20th Century, the means for communication also advanced tremendously. After the first ever recognized social media,...
The Dealership of the Future
The dealership of the future? Hint: It’s all online
In these days of rapid change, I am frequently asked by dealer principals: “How do I...
Four Ways That Sales Staff Can Embrace the Role of Consultant...
In the last decade, the role of the consumer has changed. These days, customers enjoy more control over their purchasing experiences. They no longer...
5 Easy (And Cheap) Ways to Increase Your Service Department’s CSI...
The old cliché tells us that ‘Talk is Cheap.’ But every sale in your dealership begins with talk. Likewise, dissatisfied service customers can give...
Three Reports Car Dealers Should Pay Attention To In 2018
Throughout the year, dealers are likely capturing and analyzing data for their dealerships. Customer satisfaction surveys, units sold, service repair information, and a variety...
Will Dealership Valuations Change in 2018? – Kerrigan Advisors Market Update
Ryan Kerrigan, Managing Director of Kerrigan Advisors joins CBT News to update viewers on the automotive dealership buy and sell market for the close...
Total Customer Connect’s OJ Laos: Tracking Service Repair Orders Online
When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you....
Mike Jackson on the benefits of tax reform | Tracking Service...
On today's CBT Newscast for Friday, January 19th, 2018:
Tracking Service Repair Orders Online
When customers drop off their cars at your dealership for service, they...
Bill Ford: $11 billion investment will make profit per vehicle “remarkable”...
On today's CBT Newscast for Wednesday, January 17th, 2018:
Steve Stauning: How to avoid the steps to the sale that customers dislike
As a dealership, you...