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newscast

The profit you’re missing if you overlook Winter maintenance | Why...

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  On today's CBT Newscast for Monday, January 29th, 2018: Becky Nixon: The profit you’re missing if you overlook Winter maintenance Say the low today in Atlanta...
Facebook

How to Double Your Facebook Followers This Quarter

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As technologies begun to change rapidly in the 20th Century, the means for communication also advanced tremendously. After the first ever recognized social media,...
future dealership

The Dealership of the Future

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The dealership of the future? Hint: It’s all online In these days of rapid change, I am frequently asked by dealer principals: “How do I...
Cox Automotive

Four Ways That Sales Staff Can Embrace the Role of Consultant...

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In the last decade, the role of the consumer has changed. These days, customers enjoy more control over their purchasing experiences. They no longer...
CSI score

5 Easy (And Cheap) Ways to Increase Your Service Department’s CSI...

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The old cliché tells us that ‘Talk is Cheap.’ But every sale in your dealership begins with talk. Likewise, dissatisfied service customers can give...
reports

Three Reports Car Dealers Should Pay Attention To In 2018

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Throughout the year, dealers are likely capturing and analyzing data for their dealerships. Customer satisfaction surveys, units sold, service repair information, and a variety...
Kerrigan buy/sell report

Will Dealership Valuations Change in 2018? – Kerrigan Advisors Market Update

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Ryan Kerrigan, Managing Director of Kerrigan Advisors joins CBT News to update viewers on the automotive dealership buy and sell market for the close...
customers

Total Customer Connect’s OJ Laos: Tracking Service Repair Orders Online

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  When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you....
newscast

Mike Jackson on the benefits of tax reform | Tracking Service...

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  On today's CBT Newscast for Friday, January 19th, 2018: Tracking Service Repair Orders Online When customers drop off their cars at your dealership for service, they...
newscast

Bill Ford: $11 billion investment will make profit per vehicle “remarkable”...

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  On today's CBT Newscast for Wednesday, January 17th, 2018: Steve Stauning: How to avoid the steps to the sale that customers dislike As a dealership, you...