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artificial intelligence

Eric Brown: The Future of AI and How to Win with...

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"AI will have an impact on every area within a dealership throughout the automotive retail industry." Eric Brown, President of LotLinx, talks with CBT...
newscast

The Future Of AI And How to Win with the Machines...

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On today's CBT Newscast for Wednesday, March 13th, 2018: The Future of AI and How to Win with the Machines "AI will have an impact on...
digital ecosystem

Is Today’s Digital Ecosystem Meeting the Needs of Dealerships?

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What happens when the most vital systems in your overall technology ecosystem also garner the lowest satisfaction and loyalty rates? For a sample profile...
fixed first visit

Keys to Improving Fixed-First-Visit

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When a customer comes to your service department with a problem, they expect you to fix it. It is your job. Unfortunately, fixing it...
customer satisfaction

How to Increase Profits & Customer Satisfaction

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Remember our 2018 New Year Resolution on how make your dealership more profitable by increasing customer satisfaction and creating more profit retention while lowing...
Job Search

Is Your Website Attracting the Right Candidates for Your Dealership?

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If you want to attract the right talent and improve your job search, then make yourself visible online. Steve Munyan, President of Hire the...
female

Trail Blazing Ladies in the Automotive Industry

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In celebration of International Women's Day, meet a few of the high-profile female leaders who are closing the gender gap in the male-dominated automotive...

APCO Adds Anne Bélec to Board of Directors

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Norcross, GA, - APCO Holdings Inc., an innovative dealer solutions provider and administrator of vehicle service contracts sold by franchised and independent auto dealers...
features

What are the Most Appealing Features for Car Buyers Now?

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Technology is evolving at a faster pace than ever before and no industry is evolving faster than automotive. Cars that drive themselves and communicate...
teen drivers

What Features Are Parents of Teen Drivers Looking for Now

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Adults are not the only consumers that car manufacturers and dealers have to think about. Many times, an adult is purchasing a car with...