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How to Spot Hurricane Damaged Vehicles and Parts that are “Flooding”...
The National Insurance Crime Bureau has reported that Hurricane Harvey is responsible for nearly 270,000 vehicle insurance claims. Nearly 70,000 more were caused by...
The Power of Digital Marketing: How Dealers Can Use Technology To...
Decades ago, most people were only exposed to advertisements on television screens, magazines, billboards. In the span of the past twenty years, the way...
When the Going Gets Tough, the Wise Hit the Metrics
This article was originally posted in the September Issue of Car Biz Today Magazine.
New-car sales may have been down this year, six percent at...
Ten Videos That Will Help You Soar Professionally and Personally
Sometimes, we all need a bit of a pick-me-up. Something to keep us going when the coffee gets cold, work piles up and burnout...
Improving Communication Across the Dealership
Communication is the key to so many facets of life. The timing and energy to properly communicate are especially key to smart business acumen...
Service Advisors’ Overtime Pay Dispute Heads to the Supreme Court for...
In what has become a long, back-and-forth battle regarding overtime pay for dealership service advisors, the case of Navarro v. Encino Motorcars, LLC will...
Roger Penske Comments on Impact from Hurricanes
Penske Automotive Group, Inc., the second largest auto group in the U.S., today provided a preliminary estimate of the impact on its operations in Florida, Georgia, Texas and Puerto...
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How to Cater to Commercial Customers at Your Dealership
Commercial vehicle sales and service is big business. From local plumbers to large construction companies to government fleets, they all need vehicles and they...
Dave Anderson: 8 Traits of an Unstoppable Dealership Manager
We've all heard the saying "a fish rots at the head," meaning it stinks at the top first. If you have dealership management that...
