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Best Practices for a Compliant Service Department

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Let’s face it – service customers can be really hard to please sometimes. Despite the best efforts of dedicated dealership fixed-ops professionals, auto repair-related...

Best Practices for a Compliant Service Department

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https://www.cbtnews.com/best-practices-compliant-service-department-2/

Hackers are coming. Are you prepared?

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https://www.cbtnews.com/hackers-coming-prepared/

Jeremy Anspach of Pure Car On How to Prepare for 2017

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Jeremy Anspach of Pure Car On How to Prepare for 2017 Joe Gumm interviews Jeremy Anspach Founder and CEO of Pure Car

Improving Communication in your Fixed Op Department

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Improving Communication in your Fixed Op Department Joe Gumm interviews Kai Nielsen, Director of Strategy and Business Operations with Dealertrack.   
20 units

The Tom Stuker Show | Taking Your Sales and BDC Department...

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On this week's episode of The Tom Stuker Show Tom Stuker talks about taking your Sales and BDC department to the next level.

Straight Talk | The Importance Of Preparation

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This week on Straight Talk with David Lewis David Lewis goes over Part 3 of 6 in David's series about overcoming customer objections. This week he focuses...

F&I Today | Rodney O’Rouke | The Transparency Of The F&I...

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On this week's episode of F&I Today, Sponsored by:        Becky Chernek interviews Rodney O'Rouke on the transparency of the F&I Department

F&I Today | Rodney O’Rourke | Overall Success Of An F&I...

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On this week's episode of F&I Today,Becky Chernek sits down Rodney O'Rourke, Business Director at LoJack Corporation to discuss the overall success of an...
prepaid maintenance

Service Customers Buy Prepaid Maintenance Programs

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A Win-Win For All By Ryan Williams Customers naturally sense that prepaid maintenance plans will help them develop habits of healthy vehicle maintenance – routine, a plan,...