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We all know the auto industry is a fast-paced, cutthroat world. From salespeople to service advisors to service technicians, almost everyone in the dealership...

In the movie “Moneyball.” Brad Pitt’s character, Billy Beane, looks at a longtime Major League Baseball scout and says, “Adapt or die.” The scout is...

We are joined by Sam Komeha and Lisa Fogarty from New Generation Service Tags, as they explain to CBT Automotive Network more about their...

In a recent interview with Leigh Ann Conver of Fortellis from the CBT Automotive Network booth at Digital Dealer 24, we learn more on how...

On today's CBT Newscast for Wednesday, May 2nd, 2018: Automotive Commerce Exchange Network Where New Solutions Are Developed - FORTELLIS In a recent interview with Leigh...

There’s no way around it: sometimes you will have co-workers who are negative, cynical and sarcastic, the type of people who bring the rest...

“The customer’s perception is your reality.” This quote by Kate Zabriskie, author and learning and development consultant, captures the truth for every single business...

On today's CBT Newscast for Tuesday, May 1st, 2018: How Auto/Mate Is Focused On Building Services Your Dealership Can Relate To Jim Fitzpatrick recently spent time...

The worst time to find out one of your dealership employees has a complaint about discrimination or harassment is when you receive a letter...

 During our time at the NADA Show 2018, Force Marketing talked with CBT News about how dealers can make sure they are getting a...