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newscast

Why compliance is more important than ever now | Is Tesla...

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  On today's CBT Newscast for Friday, January 26th, 2018: Max Zanan: Why compliance is more important than ever now With all the talk about margins shrinking...
future dealership

The Dealership of the Future

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The dealership of the future? Hint: It’s all online In these days of rapid change, I am frequently asked by dealer principals: “How do I...
f&i

Risky F&I Practices & How to Avoid Them

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In the years since the Consumer Finance Protection Bureau (CFPB) began to strike fear in the hearts of dealers everywhere, there have been a...
reports

Three Reports Car Dealers Should Pay Attention To In 2018

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Throughout the year, dealers are likely capturing and analyzing data for their dealerships. Customer satisfaction surveys, units sold, service repair information, and a variety...
car sales

Back to Winning Ways: What OEMs and Dealers Must Do to...

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New car year-to-date sales figures slacked 2.2 percent in 2017, brought down by decreases from FCA, General Motors, Ford Motor Company, and Toyota Motor...

Gee Leung Joins LotLinx as Chief Operating Officer

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CHICAGO, January 17, 2018 -- LotLinx, the industry’s #1 Automotive AI, today announced Gee Leung has joined the Company as Chief Operating Officer. Leung has been a trusted advisor to hundreds...
customer service

A Dealer’s Key to Success: Realizing Everyone is a Salesperson

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The consumer buying experience has seen rapid changes in the past two decades. In years past, customers could only purchase items in a physical...
execution

Execution Plan: How to Buckle Down to Achieve Your Goals

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The sales game is constantly changing. New products, marketing ideas and technology solutions continue to flow into the market, pulling dealership decision-makers in several...
digital marketing

Five Marketing Metrics Dealers Should Pay Attention To

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In the midst of managing customer service, the finance process, service departments, and overall dealership operations, it is easy for marketing to fall by...
ebay

Keys to Success for Selling Parts on eBay

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The demand for auto parts on eBay is through the roof. eBay has devoted an entire website to selling auto parts called eBay Motors....