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f&i

F&I Practices That Won’t Help Your Bottom Line

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Transparency, customer-centric: they’re buzzwords that are so overused they are becoming cliché. In the retail automotive environment, there’s still plenty of room for transparency...
blockchain

Blockchain Technology Really Could Be the Next Big Thing

Sparring technology providers makes the blockchain opportunity less clear You’ve heard all the hoopla about cryptocurrency values — the  currency you can’t touch. It’s all...
connect customers

Jessica Stafford: How to connect customers from online to the showroom

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Global accessibility to the internet allows shoppers an outlet to connect, research, and ultimately purchase online without leaving their home. In response, Dealerships are...
F&I

Look Back in The Rear View to Illuminate What’s Ahead

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This past year has been a rollercoaster for the auto retail industry. We saw an end to the U.S. auto industry’s unprecedented seven-year sales...
automotive marketing

Why Person Is the 4th P of Automotive Marketing

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People make the difference.  There it is.  Right up front. At Cars, we think that the salespeople and service advisors within our industry are such...
self-driving

California Self-Driving Report May Validate Consumer Concerns

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Would you allow your car to take control of your commute? This is the question many car buyers are still wrestling with. While, companies...
dealer group

Large Dealer Groups Are Taking Over Retail Automotive

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Several business brokers advertise dealerships for sale on LinkedIn as well as through online listing platforms. These are small automotive dealerships that have, in...
priorities

Will Your Dealership Thrive in 2018?

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Drive Results through the Alignment of Process & Strategy Breakout Quote: Breakout Quote: [“Some dealerships and management teams don't really know how to meet productively...
website emotion audits

The Importance of Yearly Website Audits

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Like a car, a website isn’t a one-time-only task. A great website resembles a higher end, fast car and so it requires regular maintenance....
listening

The Sales Art of Listening

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There is a common misconception in the world of sales that you succeed only by product knowledge, preparation and by sheer determination. Too many...