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Today on CBTNews.com - Friday, May 25th, 2018: The Evolution of On-Lot Shopping - Larry Dorfman The role of the salesperson on the floor has changed...

CBT Automotive was thrilled to be joined by inspirational speaker John O’Leary recently for an exclusive interview. John shares with our network his story...

It doesn’t take a survey to prove that today’s consumers want to do everything online. From food to furniture, houses and cars, shoppers like...

Operational policies. Staffing. Pricing. Marketing decisions. Customer relations. Vendor partnerships. For group senior managers or executives, there are a million things you must manage...

Over the years we have seen huge improvements in the effectiveness of sales department Business Development Centers (BDC’s). With this success, it seems that...

Certainly, all dealers and managers understand the challenges facing automotive retail today: flattening sales; buyers visiting fewer lots; margins under pressure from all sides;...

Diversity continues to be a hot-button topic across many industries including automotive. You don’t have to look very far to find insights addressing this important...

Technology is coming up with new ways to interact every day. One feature that could be considered a communication dinosaur these days are emails....

Today on CBT - Thursday, May 17th, 2018: Video Email Boosts Engagement and Personalizes Transactions Technology is coming up with new ways to interact every day....

Automotive dealers across the country have likely noticed the margin squeeze in the past few years. They may have wondered if they were alone,...