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customers

Do You Know Your Most Profitable Customers?

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Did you know that on average, the top 20 percent of customers produce 69 percent of a dealership’s gross profits? These are your most...
Market-Based Strategies

Applying Successful Market-Based Strategies For Profitable Returns on New and Used...

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Is your car dealership spending money on marketing to make money on investments? Brian Finkelmeyer, Director of Conquest at vAuto, chats with Jeremy Beaver, Chief...
scarcity marketing

Scarcity Marketing Gets Smarter

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Automotive is getting smarter about applying a traditional approach to retail: scarcity marketing. Both dealers and customers stand to benefit. Retailers have relied on scarcity...
vehicle service contracts

Do Customers See the Value of Vehicle Service Contracts? Survey Says...

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Typically, by the end of the sales experience, when a representative at the dealership asks a customer if they would like to purchase an...
newscast

Healthy Auto Market Drives Great Q1 Performance – Kerrigan Report |...

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Today on CBTNews.com - Monday, June 12th, 2018: Healthy Auto Market Drives Great Q1 Performance - Kerrigan Report As we close out the first quarter and...
management

How to Effectively Abandon Logic to Boost Management Performance

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When it comes to marketing, there are many ingrained rules that people and management follow. We’re all familiar with the real estate motto, “Location,...
f&i managers

3 Ways to Help Your Veteran F&I Managers Embrace the Future

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Every dealership has had THAT F&I manager. You know the one…he/she has been there for 10-15 years or more. They carry deep knowledge of...
buyers

How to Handle Different Types of Buyers

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Just as there are different personality types, buyers can also be categorized into different buyer types as well. Some buyers love to negotiate, others...
interest rates

Rising Loan Amounts and Interest Rates Hurting Auto Sales

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A May 28, 2018 St. Louis Fed On the Economy blog reported that the Great Recession of the early 2000’s took a huge toll...
lost customers

Best Ways To Re-Engage With Lost Customers Using Modern Methods

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Consumers want to shop for an automobile in the same way they shop for other items online. Online advertisements encourage consumers to make purchases...