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Subaru

Subaru Tops J.D. Power Automotive Brand Loyalty Study Again

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For the second year in a row, Subaru ranks highest in mainstream brand loyalty, according to J.D. Power’s 2020 U.S. Automotive Loyalty Study. Subaru...
Dave Anderson

How Dealership Managers Should Deal With Entitlement Among Their Employees –...

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Today on CBTNews.com - Tuesday, June 30th, 2020: Dave Anderson In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President...
initial quality

J.D. Power’s 2020 Initial Quality Study Gives Insight into Customers’ Perceptions

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The global leader in automotive insights, J.D. Power, has released the results of their 2020 Initial Quality Survey. The study has identified both Dodge...
work

Industry Update: Most Automakers are Back to Work

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Now that the more devastating stages of the COVID-19 pandemic are (hopefully) behind us, state and local governments are allowing businesses to get back...
service

How Service Kiosks Affect Fixed Ops

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Self-service kiosks have started to pop up in more dealerships. What started out as a novelty, is quickly being hurled into the mainstream, partly...
work

Automakers’ Plans for Returning to Work

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Automakers were shut down for quite some time following the onset of the COVID-19 pandemic. With many states and counties slowly beginning to open...
fixed ops

How Fixed Ops can Boost Dealer Revenues in Times of Uncertainty

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Amid flattening auto sales, many dealerships are turning to their back-end operations to future-proof their businesses. It is likely that the recent outbreak of...
WeDrive

Where Does Direct Mail Fit in Today’s Auto Marketing Strategy? WeDrive’s...

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At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Eric Mercado, President of WeDrive Automotive. VIDEO TRANSCRIPT: Jim Fitzpatrick: People that are...
Dealer-FX

How Dealer-FX is Helping Dealers Drive Growth and Retention with These...

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On today’s show, we’re so pleased to welcome Bill Lucchini, the new CEO of Dealer-FX Group, a leading service operations solutions platform. In this...
Cox Automotive

Porsche, Volvo, and Subaru Come Out on Top in October

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Back in June, Cox Automotive economist Jonathan Smoke reported that the first half of 2019 was “marked by volatility” and the second half of...