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How the finance department can make a great first impression
A couple agrees to buy the vehicle you're selling. Once all parties approve the deal, does it matter how and when the customer gets...
Dealer’s Path To Her Arizona Store Was Long And Twisted
Shot down repeatedly on the East Coast, she was about to give up when a chance arose to break into ownership. BY JON MCKENNA
The...
Is Your CRM A Bad Fit Dealership Business Model?
Warning signs that you should look for a different CRM.
BY ZACH KLEMPF
Today’s car buying marketplace demands nothing less than a connected, personalized customer experience....
Top OEM Headlines | August 2015
This week's most impactful OEM headlines, including:
1. Toyota books third straight first-quarter profit record on cost cuts, currency gains
Toyota has posted their third straight...
Building a LEED Gold Dealership Was Neither Cheap Nor Easy For...
However, the Michigan family business has been repaid, and then some, in utilities savings and favorable publicity. BY MARY WELCH
Ryan LaFontaine estimates an LEED...
Potential Future Managers Won’t Just Tumble Into Your Dealership’s Pipeline
Implement a process to tap new leaders, whether based on gut feel or quantifiable criteria. BY KIRK MANZO
Why can some new leaders effectively transition...
Force Marketing CEO John Fitzpatrick Set to Speak at First Annual...
ATLANTA, GEORGIA (PRWEB) JULY 29, 2015
Force Marketing is proud to announce that CEO and President John Fitzpatrick will be a featured speaker at the...
Dealer Pricing Transparency And TrueCar Are Debated Without NADA On The...
Some dealers wonder why main trade association doesn’t take a more prominent role, but NADA prefers a back seat here. BY JON MCKENNA
Back in 2013,...
Next Limitation On F&I Departments
U.S. Bank acts before CFPB can, but dealerships may be more amenable than with government intervention on APR.
BY CLINT WILLIAMS
A second front may be...
