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As the automotive retail industry continues to focus in on beating the margin compression odds, doing away with operational inefficiencies at the dealership will...

The Tide is Changing For Millennial Car Buyers 80 million Millennials have entered adulthood and have replaced Baby Boomers as the largest generation alive. Approximately 10,000...

Traditional shoppers used to visit three to four dealerships before making a purchase. Now, with the shift going digital, dealership visits have dwindled to...

Appointments / Reservations A customer visit typically starts with the service appointment. The best performing Dealers remove the service advisor from the job of setting...

Today on CBT News - Friday, May 11th, 2018: Shifting the Customer Approach in Your BDC - David Lewis Traditional shoppers used to visit three to...

In an article posted here on CBT News, we reported 17 states, including California, are now suing the Trump administration over recent actions by...

Fostering sales growth at your dealership is an ongoing endeavor. There are many strategies to increase sales and improve profits in your sales department....

What if you could accurately predict the type of car a customer in a specific location is likely to buy? What if you had...

Today on CBT - Thursday, May 10th, 2018: David Friedman (Consumers Union) Explains What CAFE Agreement Means for Automakers In an article posted here on CBT...

For any company, losing employees you like can be hard to deal with in and of itself, but losing those who are high producers...