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In this edition of CBT News, we're so pleased to welcome CEO of Mercedes-Benz USA, Dietmar Exler. A veteran of the auto retail industry,...

The Benefits of a Compliance Audit By Jim Radogna There’s something about selling that can drive even the sane to insane lengths to do a deal. Take the...

Change Is Good If You Embrace It By Michia Rorsheen Judging by the growing trend towards online car buying, it may appear dealerships face a shrinking role...

Q&A With Bob Lutz The former Major Dude at BMW, Ford, Chrysler, and GM chats about his life, his cars, and his beloved but "doomed"...

Building Loyalty Among Customers Most Porsche owners baby their cars. Dealer Ray Ciccolo decided to appeal to that protective instinct. Service customers at Ciccolo’s Porsche Norwell...

This week's most impactful OEM headlines, including: Fiat Chrysler creates 1,000 new jobs with $1B plant plan Fiat Chrysler Automobiles plans to spend $1 billion...

https://www.cbtnews.com/look-weeks-top-oem-headlines-25/

Dealership Defensive Game Plan Make compliance your friend By: Jim Radgona In many dealerships, the thought of putting together a compliance program is similar to contemplating a...