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Locking Down Data Security
Important Steps For Every Dealership to Take
By: Barry Carter
We see news headlines daily, for instance: “Credit Card Company Suffers Data Breach” or “Personal Information...
How to use turnovers effectively
Mark delves into the art and science of management turnovers and how to use them more effectively.
How to break out of your comfort zone
David explains how to break out of your comfort zone to maximize your sales opportunities.
Tips for interacting with customers
Mark illustrates the best methods to avoid trust traps when interacting with customers.
Stop Missing Valuable Leads
One in four car shoppers (24%) make their first contact with a dealership through email, website forms or other digital means, according to the...
Mark examines his best tips for managing your time more efficiently...
Mark examines his best tips for managing your time more efficiently at the dealership.
Get your message out with Google’s new expanded text ads
It’s that time of the year again! The Holiday Season is upon us. And while your friends and family are all thinking about things...
Why do sales methods need to evolve
David goes on to explain how the old ways of doing things are not advancing the industry and sales methods need to evolve.
Ask the Pros
Q: I am confident that customers who buy on the floor will use our service department but I’m losing customers who buy online. What...
Used cars outpacing new cars?
Joe Gumm sits down with Jonathan Banks, VP of analysis and analytics with J.D. Power
