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Virtual Reality (VR), Augmented Reality (AR) and Mixed Reality (MR) are quickly becoming mainstream technologies in our world. While we have become accustomed to...

CBT's own Jim Fitzpatrick sat down with Jim Roche, Senior Vice President of Marketing and Managed Services for Xtime, a Cox Automotive company, to...

Some consider success the luck of the draw, subject to fate and the constellation they were born under. However, the truth is that success...

Have you ever hired someone only to be disappointed with their performance? If so, you may have only yourself to blame. Good talent is...

Did you know that on average, the top 20 percent of customers produce 69 percent of a dealership’s gross profits? These are your most...

In another push for fair trade, President Donald Trump is encouraging his team to “slap 25 percent tariffs on foreign cars” as a part...

Ever think you’d be competing with a garden hose? In a sense, you are...because the same people buy both products. And as IBM’s Bridget...

Many automotive analysts have projected a decrease in the number of cars sold this year. The primary reason given for this was the fear...

Typically, by the end of the sales experience, when a representative at the dealership asks a customer if they would like to purchase an...

Celebrations are one easy way to draw customers into your dealership, and between anniversaries, holidays and other special occasions, there is almost always a...