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customers

Tackling the HARD NO with Your Customers

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For years, F&I managers have been successful at payment manipulation and repair scare for customers. We have learned how to extend the term and...
newscast

The Importance of Investing in Your Salespeople | Tackling the HARD...

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Today on CBTNews.com - Thursday, October 25th, 2018: The Importance of Investing in Your Salespeople - David Lewis CBT Automotive welcomes back David Lewis, Trainer and CEO of...
time

9 Ways To Speed Up Your Customers Transaction Time

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A faster transaction line means more sales in shorter periods of time – it’s simple math. As we approach some of the biggest holidays...
dealertrack

Dealertrack Expands Hyundai Motor Finance and Kia Motors Finance Contracting Partnership...

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NORTH HILLS, NY, October 22, 2018 – Dealertrack announces the expansion of its partnership with Hyundai Motor Finance and Kia Motors Finance making Dealertrack...
compliance

Are You Using Menu Selling for Compliance?

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On this week's episode of F&I Today, Becky Chernek asks the question, "Are you using menu selling for compliance?" and goes over other ways...
advertising agencies

Why Should Your Dealership Invest In An Ad Agency?

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Regardless of what industry your business is in, you probably already understand that advertising and marketing are crucial aspects of the growth and success...
market share

Dealers Growing Market Share: What Really Separates Them from the...

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With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as...
NO

Why you want customers to tell you NO in the Service...

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Something you’ve probably noticed in your Service Drive; Customers almost never come out and say, “Please upsell me.” What’s more, your clients don’t even...
menu

The Advantages of Selling Beyond the F&I Menu at Your Dealership

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Back in the 1990’s, menu selling was becoming an accepted way to make it easier for the F&I managers to be able to present...
prospecting

Delivery Prospecting Form

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On this week's episode of the Tom Stuker Show, Tom goes over the delivery prospecting form and discusses the importance of using this technique...