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How Employee Turnover Is More Costly Than You Think – Chase...
The high cost of employee turnovers continues to plague the retail automotive industry as employee retention rates are now in the low twenties. Chase...
How Employee Turnover Is More Costly Than You Think | Threat...
Today on CBTNews.com - Tuesday, July 10th, 2018:
How Employee Retention Is More Costly Than You Think - Chase Abbott
The high cost of employee turnovers...
How to Instantly Build Customer Rapport
You only get one shot at making a first impression, and when it comes to sales that impression should be one of trustworthiness. Unfortunately,...
Dealers & Experts Discuss Inventory Holding Cost Erosion
Whatever the differences among franchise, independent, and Buy Here-Pay Here dealerships, asset depreciation erodes margins for all.
Dealers must manage two forms of depreciation –...
Consumers Are Using Their VSC and Other Products More Than You...
F&I managers are immediately at a selling disadvantage compared to the other profit centers in the dealership. They have to sell the products and...
How to Help Service Advisors Handle Their Jobs — And Stress
In 1965 Gordon Moore, co-founder of Fairchild Semiconductor and Intel, projected that the processing power of integrated circuits doubles about every two years, thus...
The Cost of a Parts Wholesale Business
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about a topic discussed during expense conversations in your parts and service operation:...
Lacking of Transparency is Selling Bottleneck
Both the U.S. Senate and the House recently approved a resolution to repeal the Consumer Financial Protection Bureau’s (CFPB) dealer participation guidance (at this...
Do You Have A Yelp Problem?
How a customer perceives your business is vital to the dealer’s everyday operations. It’s important because customers will be sure to research your business...
Finding Long-Term F&I Success through Transparency – Dan Mason, Brandon Steven...
Our guest today on the CBT Automotive Network has enhanced and transformed his dealership group’s finance and insurance department, but shining the spotlight where...
