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CBT News Week in Review for Friday, November 23rd, 2018: Becky Chernek: Get Back-to-Basics in Your F&I Department The F&I department is one of the most...

In a Dealership Service Department, the relationship with your customer is “King.” It’s far more important for the customer to actually like you than...

On today's Tom Stuker Show, Tom talks about one of his favorite and most effective prospecting techniques of all time, delivery prospecting.

The north area of Peachtree Boulevard in Atlanta is a mecca for car buyers. Tucked just inside of the city’s looping Interstate I-285, there are...

The F&I department is one of the most rapidly evolving departments in your dealership. From new technology to changing consumer expectations, the future of...

Black Friday is coming and with it the potential to make some massive sales. The only problem: Black Friday isn’t a dealership exclusive sales...

Today on CBTNews.com - Monday, November 19th, 2018: Becky Chernek: Get Back-to-Basics in Your F&I Department The F&I department is one of the most rapidly evolving...

Today on CBTNews.com - Friday, November 16th, 2018: The Friend of a Friend: Uncovering the Extended Networks within Your Current Clientele - David Burkus Amazing things...

In recent years, new technology has been re-defining the F&I office. How are you adapting to these changes in your dealership? In today’s segment,...

Today on CBTNews.com - Tuesday, November 13th, 2018: WardsAuto's Steve Finlay on Today's F&I Process In recent years, new technology has been re-defining the F&I office....