Home Search
epa - search results
If you're not happy with the results, please do another search
Using Customer Experience to Shied Your Dealership from Disruption
When you think of businesses with outstanding customer service, it’s highly probable that Chick-fil-a comes to mind. The Food Chain has set themselves apart...
5 Tips to Build Your Confident Sales Approach
We have all met Service Advisors who just seem to be natural at sales. Some people have simply “got it” when it comes to...
Are You Thinking About Expanding Your Franchise?
If you’re thinking about expanding your franchise dealership, there are a lot of aspects to keep in mind when taking this giant ‘leap of...
Have Your Managers Been Taught to Teach? – Paul Cummings
Who’s teaching the managers and trainers at your dealerships in order to make sure that employee training is effective? In part three of our...
Have Your Managers Been Taught to Teach? – Paul Cummings |...
Today on CBTNews.com - Friday, July 13th, 2018:
Have Your Managers Been Taught to Teach? - Paul Cummings
Who’s teaching the managers and trainers at your...
What You Need to Do — NOW — to Succeed in...
Check the correct statements...
❑ In good times we develop bad habits because we can.
❑ In bad times we develop good habits because we have...
Broad-based Auto Tariffs Could Be Devastating to Economy – Cody Lusk,...
Cody Lusk, President, and CEO of the American International Automobile Dealers Association joins CBT Automotive Network to talk about the on-going trade war with the U.S.,...
Broad-based Auto Tariffs Could Be Devastating to Economy – Cody Lusk,...
Today on CBTNews.com - Wednesday, July 11th, 2018:
Broad-based Auto Tariffs Could Be Devastating to Economy - Cody Lusk, AIADA
Cody Lusk, President, and CEO of...
Psychological Transference in the Service Drive
On today's episode of the Weekly Tune-Up, Becky Nixon goes over the definition of psychological transference and the effect it can have on a...
8 Customer Service Experiences That Could Improve Dealership Sales
Contrary to popular belief, even in these modern time, many individuals still want to purchase their vehicles in the showroom. According to a recent...
