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Dealership Team Building

The Blinker App Provides Easy Finance Options | 8 Steps to...

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On today's CBT Newscast for July 19th, 2017: The Blinker App Provides Easy Finance Options Joe sits down with Andrew Price, VP of Marketing and Creative...
Evolving Impact of Tesla

Cutting Out the Dealer: The Evolving Impact of Tesla

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Tesla, Elon Musk's electric car company, has not only brought innovation to the resource used to power the automobile but also to the industry...
factory maintenance

Is Factory Maintenance Affecting Hours Per RO?

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With all the technical innovations now available in the modern automobile, it stands to reason there would be a corresponding effect on the maintenance...
U.S. auto sales

U.S. Auto Sales Not About to Fall Off

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Talk of an imminent sharp dive in U.S. auto sales is economically illiterate and ignores evidence that a shakeout normally requires a recession and...

Americans Are in Love With SUVs and Pickups

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The car as we have known it appears to be doomed in the U.S. No, not because we'll all be biking or taking buses or flying...
auto retail

Why the Auto Retail Market is Doing Great

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•Sales and profits are historically high. •Analysts have been predicting a downturn that hasn't arrived. •This is as good as it could possibly get for the...
customer retention

WardsAuto: Customer Retention Comes in Different F&I Packages at Dealerships

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Tire-related protection plans – some of them offered for free – can keep customers coming back to dealerships. “The National Automobile Dealers Assn. shows that...
Ford

Ford wants dealer service centers ready for special needs of ride-sharing...

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Ford Motor Co. wants its dealership service centers to move much faster as an increasing amount of ride-sharing fleets hit the road and need...
experience

Change the Experience, Change the Results

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What Do You Expect when You Book a Hotel Room? Exactly! The studies are clear: According to DrivingSales, 99 percent of buyers expect a hassle...
service drive

Service Drive: Are you Talking in Terms the Customer Understands?

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If you have ever been on a computer support call with someone who is totally immersed in the world of technology and is speaking...