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Hurricane Harvey

Devastation in Texas – A Special Report on the Auto Industry...

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Auto industry feels Harvey's impact We have all seen the videos, the photos and have heard the news about the tragic events in the South...
millennial

Surprising Data Reveals That Millennial Car Preferences Mirror Their Parents

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The Largest Living Generation Millennials are now the largest living generation in the United States behind Baby Boomers. They are defined as individuals born in...
trends

Trends that Will Shape Your Dealership’s Future, Whether You Like It...

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Aside from the prevalence of flying cars and hoverboards Marty McFly used, ‘the future’ is happening. Innovators dreamed of a world with cars that...
Trophy Nissan

The key to a successful sales team | Trophy Nissan Dealership...

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The key to a successful sales team is to train and coach them to be transparent, forthcoming and listen, says Jennifer Carroll, who oversees...
subprime

Subprime Blind! Make Your Dealer Accountable

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Santander Consumer USA Holdings Inc., one of the biggest subprime auto finance companies, verified income on just eighth percent of borrowers, according to a...
loyalty

Cutting Edge Dealership Loyalty Programs

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In car sales, J.D. Power’s 2016 New Autoshopper Study shows that more than 90 percent of car shoppers visit online sources when searching for...
F&I

Time & Efficiency in the F&I Office

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Time and efficiency are important when it comes to the customer buying experience, but obviously, conducting the appropriate moves in every step of the...
personal network

How to Leverage Your Personal Network to Generate Sales

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We’ve all been there.  It’s your first day on the job and the sales manager is asking you who you know that might need...
Online Reviews

How to get the positive online reviews you want

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Online reviews can be a blessing and a curse. Positive reviews are important for several reasons, including retention purposes. However, there are some people...
newscast

How to get the positive online reviews you want | Lithia...

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On today's CBT Newscast for Friday, August 18th, 2017: How to get the positive online reviews you want Online reviews can be a blessing and a...