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Eliminate This Big (And Expensive) Time-Waster in Your Service Department
Time Really is Money
Years ago, I took a job as a technician for a dealer that had 22 techs. The first time I took...
5 Things that Make a Service Department Successful
In this interview, CBT's Joe Gumm talks to Sally Whitesell, Founder and CEO of SW Service Solutions, about how your service department can be...
Are trucks and SUVs still popular? | Productivity Lessons From the...
On today's CBT Newscast for Wednesday, June 7th, 2017:
Are trucks and SUVs still as popular as they once were?
According to a U.S. news and...
5 Ways Leaders Strengthen And Prepare Their Teams For Change
Was there ever a time that was more uncertain than today? Are leaders prepared to manage change in ways that strengthen the teams around...
Creating the Best Customer Experience | 5 Ways Leaders Strengthen And...
On today's CBT Newscast for Wednesday, May 31, 2017:
Elise Kephart: Creating the Best Experience for Customers
Joe sits down with leads/follow-up expert Elise Kephart as...
Are you prepared for the used car onslaught?
Over the past several years, as the U.S. economy has gained steam and consumers have rushed out to buy new cars, the average price...
Small mistakes could add up to major losses in your fixed-ops...
Dan Hahn, Fixed-ops specialist at Automotive Development Group chats with Joe about the importance of proper protocol for the multi-point inspection in your fixed-ops...
Daily Newscast: Grant Cardone: Focus should be on all departments, not...
Why vehicles with wifi are the future sales opportunity
7 steps to take your dealership's IT strategy to proactive from reactive
Grant Cardone:...
