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Car buying began in the late 1800’s and has gradually been evolving since then. Mark Rikess of WardsAuto noted that car buying can be...

AutoNation announced on that CEO Mike Jackson, 70, will be stepping down on March 11, and turning over the reins of the nation’s largest...

What comes to mind when you hear of Facebook? Do you define it as just a social network? A platform for telling others about...

ATLANTA, 2019 – American drivers spend on average more than 290 hours behind the wheel each year, according to the AAA Foundation for Traffic Safety survey...

ATLANTA, Feb. 28, 2019 -- LivePerson Automotive and Cox Automotive announced today that consumers using Cox Automotive Digital Retailing applications will now be able...

The F&I office is the lifeblood of the dealership. With the race to the bottom on price, dealers need to make up the profit on...

On today’s show, we welcome back Joseph Michelli, customer service expert and New York Times best-selling author, to discuss how your dealership can develop a...

Consumer Reports (CR) has released its 2019 list of recommended vehicles, and Subaru has come out on top. The determination for the annual list...

In today’s market, women account for 65 percent of all new car, and 53 percent of all used car purchases. Which means, no matter...

Dealers spend a lot of money on getting customers to call, click on, or come into the dealership, but once they get to the...