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mind the gap

‘Mind the Gap’ Between Acquisition and Retail Ready

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For 50 years, loudspeakers in London subways have cautioned riders to watch their step when boarding and de-boarding. This omnipresent “Mind the Gap” alert...
F&I office

WardsAuto’s Steve Finlay on Today’s F&I Process

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In recent years, new technology has been re-defining the F&I office. How are you adapting to these changes in your dealership? In today’s segment,...
Joe Verde

Veteran’s Day Has a Special Meaning For Trainer Joe Verde

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While most readers associate Joe Verde with his dynamic training classes on sales and sales management, you probably don’t know that he grew up...
air filters

The Profit in Cabin Air Filters

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In a time when the media often speaks about air pollution and the health benefits of clean air, it is hard to believe that...
F&I

Dealing with Higher Interest Rates – 3 Tips to Help F&I...

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Dealers seem to be getting a lot of bad news these days. Tariffs threatening to increase the prices of new cars, sales slowing down,...
cox automotive

Dealers Share Outlook on Car Ownership Trends in Cox Automotive Mobility...

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Alternative vehicle ownership is becoming increasingly popular among consumers and here to help us navigate through this constantly evolving industry is Rachelle Petusky, research...
one-price

Boost Dealership Transparency with One-Price Selling – Barry Schwartz, Robertson Honda...

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You can check out Part 1 of Barry Schwartz's interview here.  Are you tired of relying on a large sales staff to help maximize the...
trade-in

Five Common Mistakes Dealers Make in the Trade-In Process

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Clinching a sale often pivots on a customer’s trade-in. And while the exact number of vehicle sales that include a trade aren’t tracked in...
staff

Why You Should Terminate Underperforming Staff in Your Dealership

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Everyone could name someone they work with now that probably shouldn’t have the role they are in. They arrive at work with a chip...
newscast

Fast Track Sales with Training, Collaboration, and Motivation | Why You...

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Today on CBTNews.com - Tuesday, November 6th, 2018: Fast Track Sales with Training, Collaboration, and Motivation - Dave Benson, The Sales Hustlers Cultivating a network for...