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As you may know, the F&I Department is perhaps the most rapidly-changing area of the dealership. From e-contracts to digital menus, you might be...

Today on CBTNews.com - Thursday, November 29th, 2018: How to Minimize Car Buying Time at Your Dealership - Mazen Letayf, Dealertrack As you may know, the...

On today's show, Jim speaks to Jason Cohen, BDC and E-Commerce Director for Paramus Honda, one of the largest and most profitable stores in...

Far too many retail dealership organizations and like-kind service businesses that I consult with sit on loads of great customer DMS data, and do...

This morning, Monday, November 26th, General Motors (GM) announced sweeping changes to their operation, sending waves throughout the automotive industry. The proposed realignment includes...

This year, General Motors (GM) was identified as the only company in the largest 20 in the United States to have a female CEO...

In a Dealership Service Department, the relationship with your customer is “King.” It’s far more important for the customer to actually like you than...

Today on CBTNews.com - Wednesday, November 21st, 2018: Unlock Hidden Profits in Your Dealership By Properly Utilizing the Data from Your DMS - Michael Roppo,...

November, once inhabited only by Thanksgiving, is now home to a host of retail holidays. You may already be gearing up for traditional Thanksgiving...

In the last few years, a determined grassroots movement has sprung up around the country, and it is quietly making a difference. No, it’s...