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Almost a decade ago in June of 2009, Akio Toyoda was elected to replace Toyota’s departing president, Katsuaki Watanabe. He took over the corporation...

On today's show, CBT's Bridget Fitzpatrick discusses how artificial intelligence is improving call center practices with Mike Haeg, Vice President of Automotive at Car...

It’s so easy to get caught up in the daily grind of the workday at your dealership. Each day brings new opportunities to improve...

Japan’s Toyota Motor Corp announced Wednesday that it is opening up access to its hybrid-vehicle patents through the year 2030. The move also promises...

As the economy continues to heat up, dealerships are increasingly being cramped by lack of available space and staff to accommodate the rush of...

The first quarter of the fiscal year is officially over, and there are a lot of numbers and trends to break down. Here to...

There is no question the Trump administration’s auto tariff threats have been looming over consumers and the auto industry for months. In March, Toyota...

In today’s marketplace, dealerships need to be customer centered, responsive, and agile to be successful. The internet opened up a new era that transformed...

Every dealer knows that today’s car shoppers want more control of their car buying experience. They expect more information, transparency, and online transaction capabilities....

To increase revenue in today's retail auto industry, many dealers are focusing on boosting profits in the service department. Here to tell us how...