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year end

A Great Beginning Can Influence A Great Year End!

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Grow Your Service Sales Business by having a Strong year end and getting off to a great start in the new year! What can we...
service lane

Cox Automotive Shows Where Dealers Can Improve in Service Lane

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According to Kurt Stephan of Dealer Marketing, service and parts make up between 40% and 45% of a dealer’s profits, meaning the service department...
study

Four Automotive Research Reports You Should Be Reading For 2019

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It is no secret that there is a substantial amount of market information out there, especially concerning the automotive industry. There is always a...
tariffs

Three Ways a 25 Percent Tariff Hike Could Impact Dealers and...

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Many are wondering what the markets have in store for automakers, dealers, and car buyers in 2019. While there are many factors at play,...
newscast

Retail Auto Finishes 2018 on a High Note | 6 Simple...

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Today on CBTNews.com - Tuesday, January 8th, 2019: Retail Auto Finishes 2018 on a High Note - Jessica Caldwell, Edmunds.com Historically low unemployment, new tax cuts,...
customer-centric

How to Become More Customer Centric at Your Dealership – Jim...

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The quality of your customer’s overall experience in the service department can have lasting consequences on your dealership; good or bad. In anticipation for...
auto industry

2019 Looking to be a Year of Change in the Auto...

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Predicting the future is not an easy feat--just ask the writers for 1989’s hit movie Back to the Future Part II. That said, there...
newscast

How to Become More Customer Centric at Your Dealership – Jim...

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Today on CBTNews.com - Friday, January 4th, 2019: How to Become More Customer Centric at Your Dealership - Jim Roche, Xtime The quality of your customer’s...
General Motors

General Motors Names Mark Reuss President

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General Motors is ringing in the new year with a new president. Thursday the company announced that Mark L. Reuss, a GM veteran, would...

Making the Connection: Four Ways to Align your Goals

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Who are you as a dealership, and what do you stand for? If someone were to ask the above question to one of your...