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Car dealers rely on the F&I department to run big PVR with stellar customer service. The experience in the F&I office can have a lasting...

Marketing is still the number one essential practice in spreading awareness for your product, service, or brand. With consumer satisfaction and expectations constantly changing...

Today on CBTNews.com - Monday, January 21st, 2019: Find, Reach, and Retain Profitable Customers with the Power of Predictive Analytics - Amy Hughes, Experian Marketing is...

Submitting year-end accounting can be a difficult and time-consuming process for dealers. From completing W-2s and 1099s to processing 1095-Cs, the list of forms...

f AI powered assistants have shown to be highly effective for increasing sales, quality of service, and improving other activities around the dealership. These virtual...

As predicted, Nissan's investigation into the alleged Carlos Ghosn scandal has now made its way to the United States. Hans Greibel of Automotive News...

The annual NADA show is just around the corner, and just like us here at CBT you're probably gearing up for the great events...

One of the hottest automotive trends of recent years has been the rise of the Electric Vehicle (EV). With companies like Tesla setting the...

On this week's episode of Straight Talk, David Lewis tells you how you can sell more vehicles by selling to customers who dropped off...

F&I is the department with the highest profit margin within a dealership and yet consistently seems to rank as the most negative part of...