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team members

Creating a Healthy Environment: Expectations & Accountability

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Having been raised in a family car dealership makes it easy for me to comment on life as a car salesperson.  Fortunately, my work...
physical location

Why Your Physical Location Matters and How It Can Be Leveraged...

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If we’ve learned anything over the last few years, it’s that consumers still enjoy visiting a physical dealership to sign on the dotted line....
AutoTrader

AutoTrader Announces New Features That Can Significantly Change The Car Buying...

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When is the last time you ordered an item online? Was it straightforward? Were the pricing and specifications clear? Did you use Amazon, Walmart,...
online auto sales

How to Structure your Dealership for Online Auto Sales in 2018

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Joe Gumm speaks with Mark Rikess, the President of The Rikess Group about heading into 2018 dealership structure for online auto sales. What is the...
dealership service

Securing The Sale: Five Ways Dealers Can Keep Customers Coming Back

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Understanding Why We Buy Why do we buy the things we do? How do we decide to purchase items as small as a pen to...
customers

Customers Want to Buy, So SELL!

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Okay, perhaps you won’t die, but can we all agree it’s finally time to drastically shorten the old-school road-to-the-sale and truly improve the customer’s...
trends

Trends that Will Shape Your Dealership’s Future, Whether You Like It...

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Aside from the prevalence of flying cars and hoverboards Marty McFly used, ‘the future’ is happening. Innovators dreamed of a world with cars that...
Trustworthy Dealership

In Dealership We Trust

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If you’ve skimmed a DealerSocket ad in your last 10 or so editions of Automotive News, then you have caught our newest headline, “In...
dislike car buying

Why people Dislike Car Buying, and What to do About it

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Consumers hate any form of friction, and the No.1 pain point found in many dealerships is the traditional price-negotiation sales model. Companies today need to...

Adapting to Online Auto Sales at Your Dealership

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Change Is Good If You Embrace It By: Michia Rohssen, Prodigy Cars Judging by the growing trend towards online car buying, it may appear dealerships...