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The Best Marketing Techniques to Reach Your Millennial Audience
In the workforce, millennials get a lot of hate from the older generations. The older generations consider millennials as self-involved, entitled and overly reliant...
Why signing bonuses are not enough for keeping service employees |...
On today's CBT Newscast for Tuesday, September 5th, 2017:
Why signing bonuses are not enough for keeping service employees
Sometimes dealers have pain points. Sometimes dealers...
Technician Compensation Plans – What’s Best for Your Shop?
Technicians have a difficult job. Every tool, every chemical, and every car they touch in a normal day can be a threat to their...
Speaker and Author Rob Shallenberger on engaging your employees | Driving...
On today's CBT Newscast for Monday, September 4th, 2017:
Speaker and Author Rob Shallenberger on engaging your employees
Did you know that on average, 2 out...
How to solve the service tech shortage
We often hear the phrase, "dealers need to prepare for the future." Obviously, we would receive a lot of different answers on what it...
Investing in your Technicians with Training
An Investment in Your Technicians is an Investment in Your Business
If you took the advice in my previous article about hiring young, new talent,...
How to solve the service tech shortage | Solving the Transaction...
On today's CBT Newscast for Wednesday, August 9th, 2017:
How to solve the service tech shortage
We often hear the phrase, "dealers need to prepare for...
How and Where to Recruit the Best Auto Technicians
Recruiting technicians is never a hard job. The real difficulty is recruiting technicians worth your money and time. Too often in my career as...
Hot topics in the Used Car Market from the GIADA Convention...
On today's CBT Newscast for Tuesday, July 25th, 2017:
GIADA Brought Independent Auto Dealers to Atlanta for Annual Convention
CBT's Joe Gumm sat down with Paul...
How Technical Automation is Impacting Dealerships
David talks with Brent Wees about technical automation in the dealership, and best practices to get the salesforce on board with new technologies.