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Week In Review: How to Make Up For Lost Profits in...
CBT Week In Review for Friday, March 8th, 2019:
Never Miss the Opportunity to Make a Bid on a Used Car - Zach Hallowell, Manheim
Zach...
Week In Review: Find, Reach, and Retain Profitable Customers with Predictive...
CBT News Week In Review for Friday, January 25th, 2019:
Find, Reach, and Retain Profitable Customers with the Power of Predictive Analytics - Amy Hughes,...
How Rising Transaction Rates Could Affect Your Dealership’s Bottom Line |...
Today on CBTNews.com - Wednesday, January 23rd, 2019:
How Rising Transaction Rates Could Affect Your Dealership's Bottom Line - Steve Finlay, WardsAuto
The auto industry ended...
Dealership Groups Improve Average Finance and Insurance Gross Per Vehicle in...
Today on CBTNews.com – Wednesday, August 15th, 2018:
Tariffs or Technology: What Will Have the Biggest Impact on Retail Auto? - Steve Finlay
Steve Finlay, Editor...
The one thing dealerships should focus more on than profit |...
On today's CBT Newscast for Thursday, January 25th, 2018:
Steve Finlay: The one thing dealerships should focus more on than profit
Should your dealership focus more...
What to be focused on in 2018 | 7 Ways to...
On today's CBT Newscast for Monday, January 1st, 2018:
WardsAuto's Steve Finlay: What to be focused on in 2018
Some of the hottest trends and topics...
WardsAuto: Customer satisfaction for its own sake misses point | Ten...
On today's CBT Newscast for Wednesday, October 4th, 2017:
WardsAuto's Steve Finlay: Customer satisfaction for its own sake misses point
When it comes to customer satisfaction...
How Small Dealers Can Compete with Large Dealer Groups | Three...
On today's CBT Newscast for Friday, July 28th, 2017:
What a mystery shopping study reveals about dealership processes
Joe talks to Steve Finlay about a recent...
What a mystery shopping study reveals about dealership processes
Joe talks to Steve Finlay about a recent article he wrote for WardsAuto, building rapport, and a mystery shopping study.
Why customers like and want your inventory | How to Take...
On today's CBT Newscast for Thursday, June 29th, 2017:
Why customers like and want your inventory - Interview with Steve Finlay
Jim Fitzpatrick sits down with...
