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Make Results Matter!

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Seizing More Service Department Business & Opportunity! By: Michael Roppo Many Dealers, leaders and managers tend not to discover the opportunities to do more business that...

The Power of Goals And Managed Measurement

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https://www.cbtnews.com/power-goals-managed-measurement-2/

The Power of Goals And Managed Measurement

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Want to Get Something Done? Measure It! By: Michael Roppo When goals are measured and managed, performance and profitability improve intentionally. Goal Setting, measuring and...
dealership operations

Make results matter

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Seizing More Service Department Business & Opportunity! By Michael Roppo Many Dealers, leaders and managers tend not to discover the opportunities to do more business that sometimes...
management alignment

Management Alignment Onboarding Success Process That Works

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The "Secret Service" Strategy  By Michael Roppo The following information is all about delivering a Truly Outstanding Service by Streamlining a Management Alignment Onboarding (MAO)  Process...

CBT News – September 1, 2015

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On today's show: Henry Svendblad, Senior VP of Technology at Digital Air Strike, explains how to increase positive online reviews and capture more leads Michael...
leadership culture

At Your Service

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Developing a servant-like leadership culture and mindset can transform the service department from a necessary evil into a very profitable, necessary evil BY MICHAEL ROPPO Smart...