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Mobility Study

Four Predictions for the Future from Cox Automotive’s Mobility Study –...

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As we settle into 2019, alternative vehicle ownership continues to increase in popularity with consumers. Here to guide us through this emerging market is...
Experian

How to Engage Potential Customers with Better Market Intelligence – Amy...

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At The NADA Show 2019 in San Fransisco, CBT's Jim Fitzpatrick spoke with Amy Hughes, Senior Director of Dealer Intelligence at Experian to discuss...

NADA 2019: Joe Verde Group, Sean Gardner

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While in San Francisco at the 2019 NADA Show we caught up with Sean Gardner, trainer, and instructor for the Joe Verde Group to find...

The Importance of Having Return Customers in the Service Drive |...

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Today on CBTNews.com - Wednesday, January 30th, 2019: The Importance of Having Return Customers in the Service Drive - John Fairchild, Fixed-Ops Expert According to Cox...
homenet

NADA 2019: HomeNet, Randy Kobat

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We sat down with Randy Kobat, Senior Vice President of vAuto and HomeNet, at The 2019 NADA Show to find out what critical issues...
Front-End Gross

How to Hold on to Front-End Gross and Improve the Overall...

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Dealers across the country have felt the pressure to hold on to front-end gross as margin compression continues to be a persistent issue. Here...
difficult customers

Effective Ways to Address Difficult Customers

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If you have worked in the Service Drive for, let’s say, 15 minutes or longer you probably understand that there is a fair share...
subscription

How Subscription Services Can Create More Predictable Revenue Streams for Your...

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The buzz surrounding car subscription services in 2018 has continued full speed ahead into 2019. With more millennials looking for alternative vehicle ownership options,...
Clutch Technologies

Clutch Technologies Announces Subscription Platform to Meet the Needs of Every...

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ATLANTA, January 22, 2019 – Clutch Technologies, www.driveclutch.com, continues to revolutionize the car subscription category with the launch of the Clutch Subscription Platform – a...

Xtime Unveils New Service Management Features to Maximize Customer Retention and...

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Industry leader, Xtime, announces new capabilities for Spectrum platform, releases new book, “Fast Break,” by Jim Roche REDWOOD CITY, Calif. (January 22, 2019) –The auto...