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Incorporating Your CRM with Your Phone Process to Capitalize on Leads...
Every dealer knows it costs hundreds of dollars just to make the phone ring, but integrating a CRM to your sales calls can help...
Top Reasons to Work in Automotive Retail
Automotive dealerships and its dealers are the links to the automotive manufacturers and their consumers. If you have a true appreciation for cars, then...
Week In Review: Cox Auto’s Brian Moody Names the 10 Best...
CBT News Week In Review for Friday, February 15th, 2019:
January Sales Numbers Defy Automotive Industry Expectations - Karl Brauer, Autotrader & KBB
Despite winter storms...
The Future of Luxury Brands
Luxury brands are on the rise. According to MarketWatch, an increase in those belonging to the middle class has spawned new growth in the...
The Credit Interview
On this week's edition of F&I Today, Becky Chernek discusses the importance of an effective credit interview, how it differs from a customer interview,...
One-Line ROs
A few Fridays ago at the dealership I was visiting, we had a meeting and discussed some important metrics surrounding increasing sales. The topic...
Properly Handling Calling Customers
On this week's episode of Straight Talk, David Lewis talks about the importance of properly handling calling customers and why car shoppers would call...
NADA 2019: Canine Companions, Joe Verde & Ben Chavez
At this year’s NADA Show in San Francisco, CBT News caught up with Joe Verde and Ben Chavez at the ADESA Charity Auction supporting Canine Companions....
NADA 2019: Cox Automotive, Peter Batten
Jim Fitzpatrick is joined by Peter Batten, General Manager of Digital Retail with Cox Automotive at this year's NADA Show.The pair discussed digital retailing...
NADA 2019: Rapid Recon, Dennis McGinn & Jasen Rice, Lotpop
Jim Fitzpatrick sat down to talk with Dennis McGinn of Rapid Recon and Jasen Rice of Lotpop at the NADA 2019 Show to discuss inventory...