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Processes are the core tools for business. In order to become and remain successful and competitive, Dealership Service Departments must continuously improve their process....

The days of just using your car to get from Point A to Point B are over. Today, cars are not only collections of...

There’s been a lot on the agenda for dealer associations to contend with so far this year. On today’s show, we take a look...

Previously, automotive service centers only had to worry about the basic functions of a vehicle, like engine work, tire changes, and routine maintenance. The...

As a dealer, you’ve probably tried all of the popular car sale promotion ideas out there. But it can be hard to determine which...

Today on CBTNews.com - Tuesday, March 12th, 2019: The Importance of Evaluating Your Dealership's Marketing Team and Advertising Spend - Glenn Pasch, PCG Digital Jim recently...

What can we do to finish out this quarter and the entire year off strong? By this time in the year most dealer leaders, managers...

The brand whose mission is to “go anywhere, do anything,” is indeed going and doing. This year the company has already generated a buzz...

Cox Automotive just announced plans to integrate Lyft’s ride-sharing service with their service experience platform, Xtime. This partnership will elevate an area of business becoming...

When we think of business development today, one word comes to mind: disruption. From technology to the entrance of a new generation of workers,...