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conferences

Four Upcoming Automotive Retail Conferences and How to Maximize on Your...

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Imagine attending an event that allows you to network, learn, and market your brand all in one place. Conferences allow you to do all...
culture

How to Turn Around a Toxic Dealership Culture

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Working for an automotive retailer can be both challenging and rewarding. Dealerships with a healthy company culture provide equal opportunity to interact with different...
promote

Promote Within or Hire from the Outside: Pros and Cons

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Hiring new employees and promoting others within an organization is important no matter what level they are at, but extra consideration should be given...
Ben Ellencweig

The 3 Things Consumers Want When Shopping for a Vehicle Online...

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 Jim Fitzpatrick sits down with Ben Ellencweig, Partner at McKinsey & Co., on CBT News to talk about how dealerships must adapt to the...
CAFE standards

From Then to Now: Everything You Need to Know about the...

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In 1975, the United States took measures to improve the fuel economy of most vehicles by implementing the Corporate Average Fuel Economy (CAFE) standards....
first impression

The Power of the First Impression

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 On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...
dealership

Climbing the Ladder of Success in a Dealership

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There are many opportunities for career growth in a dealership. Stories abound of managers who started out washing cars. If you know what you...

How Zeigler Automotive Group Continues to Expand Successfully into Larger Markets...

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We welcome Aaron Zeigler, President of Zeigler Automotive Group, to CBT Automotive Network. Aaron discusses the expansion of their operations to 25 dealerships and...
F&I

How to Reduce Chargebacks in F&I – 3 Simple Strategies Can...

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Chargeback. It’s the one word that sends chills down the spine of every F&I manager (or  any salesperson for that matter). It can decimate...
inbound

How to Properly Handle Inbound Service Calls for Greater Profitability

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After all the technological advancements with handling internet leads, the auto industry is still far from perfect when it comes to handling inbound phone...