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How Hall Automotive Group Attracts and Retains Top Millennial Talent |...

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Today on CBTNews.com - Thursday, August 8th, 2019: How Hall Automotive Group Attracts and Retains Top Millennial Talent - Eddie Hall III, GM Eddie Hall III,...
Dr. Randy Ross

Are You Tired of Losing Your Top Performers? Retain Staff and...

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Having a positive company culture is easy to talk about, but difficult to create and maintain. It’s easy to get caught up in the...
video

Winning Automotive Video Strategies

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My friend Ed Mugg, one of the founders of the video platform CoVideo along with Jason Price, used to tell me in the early...
liveperson automotive

How Live Messaging Technology Has Improved Andean Chevrolet’s Digital Retailing Strategy...

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 Today on CBT, we're pleased to welcome Wesley Miller, the Director of Major Accounts for LivePerson Automotive and Frank Reynolds, General Manager of Andean...
customer

The Importance of Dealership Wayfinding and Design

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How does your dealership layout affect customer experience? Is the customer aware of all of the features your dealership has to offer and can...
newscast

July Sales Numbers: Earnings Reveal Short-Term Wins for Dealers and Automakers...

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 Today on CBTNews.com - Tuesday, August 6th, 2019: July Sales Numbers: Earnings Reveal Short-Term Wins for Dealers and Automakers - Karl Brauer, Autotrader Here to talk...

Is Your Dealership in Compliance with the New Consumer Privacy Act?...

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Melanie Cliff, Partner at Law Firm Scali Rasmussen in Los Angeles, CA, and an expert in automotive law, joins CBT News to tell dealerships...
service lane

Why Dealerships Need To Improve Their Customer Experience

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The automotive industry is in a transitional state. Consumer preferences have started evolving past the traditional dealership experience, which means it’s more important than ever...
work-life balance

How to Create a Good Work-Life Balance

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Many of us in the auto industry are familiar with the term “bell-to-bell” as a means of expressing the long hours' sales staff work...
newscast

Why Dealers Should Invest in More Training for Their F&I Staff...

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 CBT News Week In Review for Friday, August 2nd, 2019: Why Dealers Should Invest in More Training for Their F&I Staff – Adam Marburger &...