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Have you ever made the drive from Los Angeles to New York? If you have or have ever thought about making the trip, how...

Now, more than ever, it’s challenging to recruit automotive technicians. The position isn’t sexy enough to draw attention from high school graduates, and technical...

The term “AI” is definitely making waves in America. As a member of the executive team for an Automotive AI technology leader, I can...

On this week's episode of F&I Today, Becky Chernek invites Pete MacInnis of eLend Solutions to talk about how to merge your dealership's culture and...

Today, customers will research your dealership for hours and hours online, making sure they have the right dealership and vehicle they want. Those same...

On today's CBT Newscast for Tuesday, November 7th, 2017: Alex Vetter: Tech that helps customers get to know salespeople Today, customers will research your dealership for...

On today's CBT Newscast for Monday, November 6th, 2017: Jessica Caldwell: What to do with lagging 2017 inventory One of the trends we saw in October...

On today's CBT Newscast for Monday, October 30th, 2017: Becky Chernek: What are the “fundamentals” when it comes to F&I? Remember those things you used to...

At first, it might appear to be a straightforward blue-collar job. An automotive technician is able to go to work, put in their hours,...

It is no secret that recruiting and training service technicians is expensive. Tech turnover can cost a dealership money in many ways, including recruiting...