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Bob Burg

What Makes a Great Salesperson a Superstar? The Answer Might Surprise...

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What makes a great salesperson great at sales? Is it all about the numbers, or is it about having the right mindset and building...
health

How to Tune Up Your Staff’s Health and Keep Them Around...

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It’s no secret that healthy employees are more likely to have positive attitudes and more energy to complete tasks at your dealership. Healthy habits...
technician

How BMW and Manheim Are Working to Alleviate Technician Shortage

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Back in June, Michele Boyarsky of The Engine Block reported that there is a growing shortage of auto technicians that is “alarming and worth...
transition

Five Tips for Handling Internal Staff Transitions Within Your Dealership

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In an ideal world, today's entry-level employees would always become tomorrow's senior leaders at your dealership. Ultimately, many factors impact whether an employee makes...
board of advisors

What Can a Board of Advisors do For Your Dealership?

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When you think of a board of directors, you probably think of a big corporation with shareholders and responsibilities for reporting to the SEC....
cash

Converting the Cash Buyer in F&I – It Could Be Easier...

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There has never been an F&I manager in the history of the car business that has ever been excited to work a ‘cash deal’....
Hugh Hathcock

Hugh Hathcock and Kalah McCoy Discuss Making The Recon Process More...

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 Hugh Hathcock, CEO, and Founder of Recon Velocity returns to CBT News with Kalah McCoy, Executive Vice President at Recon Velocity. Hugh tells about the...
fixed-ops

Eliminating Fixed-Ops Obstacles

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 On today's episode of the Weekly Tune-Up, Becky Nixon talks about the #1 selling obstacle in fixed-ops that service advisors face when talking to...
parents

Balancing Safety & Affordability: Tips for Helping Parents Select the Best...

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According to the AAA Foundation for Traffic Safety, 16-to-17-year-old drivers are nine times more likely to be involved in a car accident and six...
digital retailing

Are Digital Retailing Tools Promising More Than They Can Deliver?

Digital Retailing or DR for short is the latest and greatest thing, dominating press releases, blogs and discussions at NADA 2019, unseating ‘AI’, ‘machine...